"When this co. was suggested I filled in the form and submitted it. I had a call from them within 15 minutes. I might add that this was 4pm on a sunday. Dan was at my house by 6 and replaced a capacitor and did a few other adjustments in about 1.5 hours. I expected a huge bill for the Sunday evening call but he charged his normal week day rate. He was pleasant and efficient and we will hire him the next time we need service."
"Our furnace went out on Easter weekend. Dan came over quickly and got to the bottom of what was going on. He installed a new furnace for a great price. Everything is working beautifully and the new furnace looks awesome. Great customer service and overall experience I would recommend to anyone I know."
"DRB installed a Mitsubishi air conditioning heat pump and 2 units (living room and bedroom) in my home last fall. I am totally impressed with the quality of the installation and overwhelmingly impressed with their efficiency. This has been one of the hottest Summers on record, requiring the services of the units in both rooms daily. I was terrified when my electric bill came, only to find that it was the cheapest bill ever for a summer period. The staff at DRB were helpful and professional. Highly recommend their services to anyone considering installation of a Mitsubishi air conditioning / heat pump system."
"Came in time. Fixed the leak in the central AC. Works fine."
"With a nightmare experience from the bogus company who installed my system only 18 months prior, Dan was such a welcomed surprise in honest and professional HVAC service! He was at my house almost immediately after my call! He couldn't be more thorough and took the time to explain every detail without charging me an arm and a leg. He restored my belief in the existence of authentic customer service!!!! He looked at my system inch by inch and went through every nook and cranny to assure he didn't miss anything; saying "I want to make sure I gets it right the first time", yet he didn't soak me dry for his effort. I feel a sense of relief that I now have a HVAC guy who will take care of all my heating and cooling needs and I won't have to wonder if he taking me for a ride."
"Dan couldn't have been nicer. Both he and his wife were great. Got to me immediately. Now I have someone for my heating and air conditioning maintenance and service."
Phenomenal customer service. I put an online order in at 8:00 or so on a Friday night, got a call within an hour, and he was out the next morning (in a snowstorm). Very friendly, helpful, and honest service.
Professional, prompt, stayed in contact, and referred other services that also worked out well!
Dan is the best. Very knowledgeable and more than fair. A real pro who tells you step by step what needs to be done now and what can wait.
Went above and beyond to find the right parts to repair my a/c unit.
I had the nightmare of AC units. There was a deck built over the unit and he had to rip out most of it to get to the unit. But now my very old and mostly reliable AC is up and working. Thanks.
Dan inspected and located the issue with the furnace. Kept me informed and EDUCATED about the issue and fix. Very professional and honest. Highly recommend!